iSTEP Mentors is a venture of AB Educational Avenues Pvt. Ltd. References in this Privacy Policy to “iSTEP Mentors”, “iSTEP”, “we”, “us” or “our” refer to AB Educational Avenues Pvt. Ltd. and the iSTEP Mentors platform operated by it.
This Privacy Policy explains how we collect, use, store, share and protect personal data when schools, teachers, students, parents, guardians and other visitors use:
iSTEP Mentors provides educational masterclasses to participating schools. Authorised teachers use the platform to schedule masterclasses for their students. Students do not create individual platform accounts. Instead, the school or teacher shares a private masterclass participation link with eligible students.
By providing personal data to us, you acknowledge that it will be handled as described in this Privacy Policy. Where consent is required by applicable law, we will request it through an appropriate notice, checkbox, form or other clear affirmative action.
Authorised schools and teachers may create or access accounts and schedule masterclasses for their students.
A school or teacher shares a private participation link with students for a masterclass scheduled for a particular date and time.
Students use the link to:
Students do not need to create an account, username or password.
A digital certificate or completion record may be provided after successful completion. A student, parent, guardian, teacher or school may also request an optional printed hard-copy certificate. A fee may apply to the printing, administration, packaging and delivery of a hard-copy certificate.
We collect only the personal data reasonably required to operate the platform, provide masterclasses, conduct assessments and issue certificates.
When a teacher or school registers for or uses the platform, we may collect:
Students do not create individual accounts. When a student accesses a masterclass participation link, we may collect:
We do not ask students to provide account passwords because students do not have platform accounts.
Where an optional printed certificate is requested, we may collect:
Payments for optional hard-copy certificates may be processed through an authorised third-party payment service provider.
The payment provider may collect information such as card, bank, UPI, wallet or other payment details directly through its secure payment interface.
iSTEP Mentors does not normally receive or store complete payment-card numbers, card security codes, UPI PINs, online banking passwords or other complete financial authentication credentials.
We may receive and retain limited transaction information, including:
When someone visits or uses our website or platform, certain technical information may be collected automatically, including:
We do not use this information to conduct behavioural profiling of children or to serve targeted advertising to children.
When a teacher, school, student, parent, guardian or other person contacts us, we may collect:
We may collect personal data:
Schools and teachers should provide personal data to us only where they are authorised to do so.
We may use personal data to:
Student assessment information is used only for masterclass completion, educational evaluation and certificate purposes. It is not used to make decisions concerning school admission, employment, credit, insurance, migration or other matters that have a similarly significant effect on the student.
Our masterclasses may be attended by school students, including students under 18 years of age. Student participation is arranged through a participating school or authorised teacher. Students do not create individual platform accounts.
We collect only limited student information needed to:
Participating schools and teachers must:
Where applicable law requires iSTEP Mentors to obtain or verify parent or guardian consent directly, we may request additional information or confirmation before processing a child’s personal data.
We may also ask a school, teacher, parent or guardian to provide reasonable evidence of their authority to act for a student.
We do not knowingly:
A parent or lawful guardian may contact us to request access to, correction of or deletion of a child’s personal data, subject to applicable legal requirements and necessary certificate or transaction records.
Teachers and schools may have access to information relating to students participating through their school, where such access is required to administer the masterclass.
Depending on the platform functions available, an authorised teacher or school may be able to view:
Schools and teachers must use student information only for legitimate educational and administrative purposes connected with the relevant masterclass.
They must not:
Schools and teachers are responsible for keeping their account credentials confidential and notifying us promptly of any suspected unauthorised access.
Assessment responses are reviewed or processed to determine whether a student has completed the applicable masterclass requirements.
A certificate may include:
Certificates may be:
A public certificate-verification function, where provided, will display only limited information reasonably necessary to verify the certificate. We will not intentionally display the student’s complete email address, delivery address, payment details or full assessment answers on a public verification page.
Attendance at a masterclass and completion of the educational assessment are separate from a request for an optional printed certificate.
Where a hard-copy certificate is offered:
Payment is not used to change or improve a student’s assessment score or completion result.
Payment and delivery information is used only for:
We do not sell or rent personal data.
We may share personal data only where reasonably necessary with the following categories of recipients.
Student registration, attendance, assessment completion and certificate information may be shared with the participating school and authorised teachers for masterclass administration.
We may use service providers for:
Payment and transaction information may be processed by payment gateways, banks, UPI providers or other authorised payment service providers.
Where a hard-copy certificate is requested, relevant information may be shared with:
Only information required to print and deliver the certificate should be shared.
Information may be shared with authorised accountants, auditors, lawyers or other professional advisers where reasonably necessary.
We may disclose personal data where reasonably necessary to:
Our service providers are expected to process personal data only for the services they provide and to apply appropriate confidentiality and security measures.
Our website and platform may use cookies and similar technologies.
Essential cookies may be used to:
Disabling essential cookies may prevent some parts of the platform from working correctly.
We may use analytics tools to understand general website and platform performance, such as:
Where required, optional analytics cookies will be used only after appropriate consent.
We do not use student personal data for targeted advertising or behavioural advertising.
Where the public website uses advertising or campaign measurement technologies for general adult or school outreach, those technologies will not be intentionally used to profile participating children.
Users may manage cookies through their browser settings or through any cookie-preference tool made available on the website.
We may send teachers and schools:
We may send students:
We do not send unrelated commercial marketing messages directly to students unless an appropriate legal basis, notice and consent exist.
Administrative, security, payment, certificate and delivery communications may continue even where a person has opted out of optional promotional messages.
We use reasonable administrative, technical and organisational safeguards designed to protect personal data against:
These safeguards may include:
No online system can be guaranteed to be completely secure. Teachers, schools and other users should protect their login credentials and notify us promptly if they suspect unauthorised access.
Masterclass links should not be posted publicly or shared with people outside the intended school group.
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.
Retention depends on the type of information and why it was collected.
Teacher and school account information may be retained while the account remains active and for a reasonable period afterwards for administration, security, support and record-keeping.
Student registration and participation information may be retained for as long as necessary to:
Assessment completion and certificate records may be retained where necessary to:
Where long-term certificate verification does not require all original student information, information may be minimised or separated from the verification record.
Payment, invoice, order and delivery records may be retained for the period required for:
Technical logs may be retained for a reasonable period for security, troubleshooting, fraud prevention and system integrity.
When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it, unless continued retention is required or permitted by law.
Some technology or service providers may process or store information in India or in other countries.
Where personal data is processed outside India, we will take reasonable steps to ensure that:
Subject to applicable law, a person whose personal data we process may request:
A parent or lawful guardian may exercise appropriate rights on behalf of a child.
A school or teacher may also contact us concerning student information submitted through that school, but we may require confirmation of authority before disclosing or changing student records.
We may ask for information needed to verify the identity and authority of the person making the request.
A deletion request may not result in immediate deletion where the information must be retained for:
Withdrawal of consent does not affect processing that occurred lawfully before the consent was withdrawn.
To exercise a privacy right, contact us using the details in Section 21.
Privacy-related questions or complaints may be submitted to our Privacy Contact.
We will:
Where applicable law gives a person the right to complain to a regulatory authority or the Data Protection Board of India, they may do so after using the grievance process available through iSTEP Mentors, subject to applicable procedures.
Our website or masterclass content may contain links to external websites, video platforms, educational resources, payment providers or other third-party services.
Those third parties operate under their own privacy policies and terms. We do not control their independent data-handling practices.
Users should review the privacy information provided by a third-party service before submitting personal data directly to it.
We will not publish an identifiable student’s photograph, video, testimonial, school details or achievement for promotional purposes without appropriate permission.
Where the student is under 18, we may require permission from a parent, lawful guardian, participating school or another person authorised to provide that permission, depending on applicable law and the circumstances.
Participation in a masterclass or assessment does not automatically constitute permission for promotional publication.
A person may contact us to request removal of published content, subject to applicable legal considerations and records already lawfully distributed.
We may update this Privacy Policy to reflect:
The updated policy will be published on our website with a revised “Last Updated” date.
Where a change materially affects how personal data is processed, we may provide an additional notice through the website, teacher portal, email or another appropriate method.
Questions, privacy requests or grievances may be directed to:
Privacy Contact
iSTEP Mentors
A venture of AB Educational Avenues Pvt. Ltd.
Email: info@istepmentors.com
Telephone: +91 99998 05884
Postal Address:
Flat No. 103, Building No. 43
Chiranjeev Towers
Nehru Place
New Delhi – 110019
India
Please include “Privacy Request” or “Privacy Complaint” in the subject line and provide sufficient information for us to identify and respond to the request.
We may request reasonable identity or authority verification before providing access to, correcting or deleting personal data.